Terms of service

Last Updated: 19/05/2025

Welcome to MeKhush! These Terms of Service ("Terms") govern your use of our website www.mekhush.com and any purchases made through our platform. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.

1. General Information

  • Brand Name: MeKhush
  • Company Name: MEKHUSH
  • Company Address: 3rd Floor, G/1-304, Misquittta Nagar CHS Ltd, Chhatrapati Shivaji Marg, Dahisar East, Mumbai, Maharashtra-400068, India
  • GST: 27CILPD9540H1Z1
  • Customer Service Contact: +91 96191 95532
  • Email: care@mekhush.com

2. Eligibility

  • By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
  • MeKhush reserves the right to refuse service or terminate accounts at our discretion.

3. Products & Customization

  • MeKhush specializes in personalized products such as passport covers, wallets, sunglass holders, and key rings.
  • All product images on the website are for representation purposes only; actual products may slightly vary due to customization.
  • Customers are responsible for providing correct spelling, design details, and personalization requests at the time of order.
  • MeKhush is not responsible for errors in customization due to incorrect details submitted by the customer.

4. Orders & Payments

  • Orders are confirmed only after full payment is received.
  • We accept payments via credit/debit cards, UPI, net banking, and digital wallets.
  • MeKhush reserves the right to cancel any order due to stock unavailability, incorrect pricing, or suspected fraudulent activity.
  • In case of order cancellation by MeKhush, a full refund will be issued.

5. Pricing & Taxes

  • All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes.
  • MeKhush reserves the right to change prices without prior notice.

6. Shipping & Delivery

  • We ship across India. Standard delivery time is 5-7 business days, depending on location.
  • Customers must provide accurate shipping details. Orders with incorrect addresses will not be refunded.
  • For full shipping details, refer to our Shipping & Delivery Policy.

7. Returns & Refunds

  • Personalized products are non-returnable and non-refundable, except in cases of defects or damages.
  • If an item is damaged or incorrect, the customer must contact us within 48 hours of delivery with proof (photos).
  • For complete details, please read our Returns & Refunds Policy.

8. Intellectual Property

  • All content on www.mekhush.com, including images, logos, text, and designs, is owned by MeKhush and protected under copyright laws.
  • Unauthorized reproduction, modification, or distribution of any content is strictly prohibited.

9. User Conduct

By using our website, you agree not to:

  • Violate any laws or third-party rights
  • Submit false or misleading information
  • Use our website for fraudulent activities
  • Attempt to hack, disrupt, or interfere with our website operations

MeKhush reserves the right to suspend or terminate accounts violating these rules.

10. Limitation of Liability

  • MeKhush is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We are also not responsible for delays due to courier issues, natural disasters, or other unforeseen circumstances.

11. Changes to Terms

  • MeKhush may update these Terms of Service at any time without prior notice.
  • Continued use of the website after any changes implies acceptance of the updated Terms.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of Mumbai courts.

13. Contact Us

For any questions regarding these Terms, please contact us:

📧 Email: care@mekhush.com
📞 Phone: +91 96191 95532

By using www.mekhush.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.